Contact information

Last updated: May 27, 2026

If you have any questions about your order, shipping, returns, refunds, products, or our policies, please contact Zeaxuie by email.

Email: shopify@zeaxuie.com

Our customer support team will do our best to respond within 1–3 business days.

Please include your order number, the email address used when placing the order, and any relevant photos or details if your question is related to a product issue, damaged item, missing item, return, or refund request.

For return requests, please contact us before sending any item back. If your return request is approved, we will provide the return instructions by email.

Eligible return requests must be made within 30 days of delivery, according to our Return & Refund Policy.