Terms of service
Last updated: May 27, 2026
Welcome to Zeaxuie. This website is operated by Zeaxuie. Throughout the site, the terms “we,” “us,” and “our” refer to Zeaxuie.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our website or services.
Any breach or violation of these Terms may result in the immediate termination of your access to our services.
Products and Product Information
Zeaxuie offers pet-related products, including dog toys and dog products. We make every effort to display product images, descriptions, prices, and availability as accurately as possible.
However, we do not guarantee that all product descriptions, images, colors, dimensions, pricing, or other content on this site are completely accurate, current, or error-free. Product colors may vary slightly depending on your device screen or display settings.
We reserve the right to modify, update, discontinue, or limit the availability of any product at any time without prior notice.
Pet Product Safety
Our dog toys and pet products are intended for appropriate pet use only. Please choose products based on your dog’s size, age, chewing habits, and play style.
Dog toys are not indestructible. For your pet’s safety, we recommend supervised play, especially for puppies, strong chewers, or dogs using a toy for the first time.
Please inspect products regularly and remove any toy if it becomes damaged, torn, broken, or unsafe. Zeaxuie is not responsible for injury, damage, or loss resulting from misuse, unsupervised use, or use of a product that is not suitable for your pet.
Prices and Availability
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time. We are not liable to you or any third party for any price change, product change, suspension, or discontinuance.
Product availability may vary. If an item becomes unavailable after your order is placed, we may contact you to offer a replacement, delay notice, or refund.
Orders and Payment
When you place an order on our website, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be fraudulent, unauthorized, placed by resellers, or in violation of these Terms of Service.
Payment must be completed at checkout using the available payment methods displayed on our website. Your payment information may be processed by third-party payment providers and Shopify.
Shipping and Delivery
Shipping times and delivery estimates are provided for reference only and are not guaranteed unless specifically stated.
We are not responsible for delays caused by carriers, customs, weather, incorrect shipping information, or circumstances outside our reasonable control.
Please make sure your shipping address is complete and accurate before placing an order. If an order is returned, delayed, or lost due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
We accept eligible return requests within 30 days of delivery. Items must meet the return eligibility requirements stated in our Return & Refund Policy.
For pet hygiene and safety reasons, used dog toys or pet products with signs of chewing, wear, stains, pet hair, saliva, or damage caused by pets may not be eligible for return unless the item arrived defective or incorrect.
Please contact us before sending any item back. Items returned without prior approval may not be accepted.
Account Information
You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information, including your password.
You agree to notify us immediately of any unauthorized use of your account or any other security issue.
We are not responsible for any loss or damage resulting from your failure to protect your account credentials.
Accuracy of Billing and Account Information
You agree to provide accurate, complete, and current account, billing, and shipping information for all purchases made through our website.
We reserve the right to refuse or cancel any order if we believe the information provided is inaccurate, incomplete, fraudulent, or unauthorized.
Third-Party Tools and Links
Our website may include access to third-party tools, links, apps, payment providers, shipping providers, or services that are not owned or controlled by Zeaxuie.
We are not responsible for the content, accuracy, policies, practices, or performance of third-party websites or services. Your use of third-party services is at your own risk and may be subject to their own terms and policies.
User Comments, Feedback, and Submissions
If you send us comments, feedback, photos, reviews, suggestions, or other submissions, you agree that we may use, edit, publish, display, or share them for business, customer service, product improvement, or marketing purposes, unless prohibited by applicable law.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, or personal rights. You also agree that your submissions will not contain unlawful, abusive, offensive, misleading, or harmful content.
Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, icons, designs, videos, and other materials, is owned by or licensed to Zeaxuie and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or exploit any part of the website or its content without our prior written permission.
Prohibited Uses
You may not use our website, products, or services:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe upon our intellectual property rights or the rights of others
- To submit false or misleading information
- To upload or transmit viruses, malware, or harmful code
- To collect or track the personal information of others
- To interfere with the security or operation of the website
- To engage in fraudulent, abusive, or harmful activity
- To place orders for unauthorized resale or commercial misuse without our permission
We reserve the right to terminate your use of the website or services for violating any prohibited use.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
Disclaimer of Warranties
Our website, products, and services are provided on an “as is” and “as available” basis.
We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from the use of the website or services will be accurate or reliable.
Except as expressly stated by us, we make no warranties or representations regarding any products or services, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, to the fullest extent permitted by law.
Limitation of Liability
To the fullest extent permitted by applicable law, Zeaxuie shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
This includes, but is not limited to, damages related to loss of profits, loss of data, product misuse, delivery delays, website interruption, or any other claim related to your use of the website or products.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Zeaxuie and our affiliates, partners, service providers, officers, directors, agents, contractors, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.
Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.
Termination
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by stopping your use of our website and services.
We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms of Service.
Changes to These Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with applicable laws, without limiting any mandatory consumer protection rights that may apply in your place of residence.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: shopify@zeaxuie.com